CUSTOMER SUPPORT HUB
Customer & Vendor Support Hub
KiddeFenwal is committed to delivering comprehensive fire safety, protection, suppression, and control solutions tailored for critical industries worldwide. To ensure all stakeholders, from value-added resellers (distributors) including fire equipment dealers and engineered systems integrators to end users and OEMs, have the resources needed to maintain safety and maximize system performance, we’ve developed a comprehensive suite of support options designed to meet your needs at every stage.

Contact KiddeFenwal
Connect with Our Global Team for Expert Assistance
Whether you need technical support, sales assistance, or distributor information, KiddeFenwal’s dedicated teams are ready to help. Our global network of experts provides responsive service and guidance across all product lines and applications.
Customer Support
508-881-2000
email@kiddefenwal.com
Technical Support
866-287-2531
kidde_techsupport@carrier.com
Applications Engineering
866-287-2531
kidde_techsupport@carrier.com
Product Management
XXX-XXX-XXXX
email@kiddefenwal.com
Sales Support
XXX-XXX-XXXX
email@kiddefenwal.com
Marketing Support
XXX-XXX-XXXX
email@kiddefenwal.com
Document Library
Comprehensive Technical & Support Resources at Your Fingertips
The KiddeFenwal Document Library serves as your central hub for product and solution-specific literature. Search and download the technical documentation you need to specify, install, operate, and maintain our systems.
This area is still under construction, links will be added shortly
A&E Specifications
Case Studies
Videos
Applications Guides
Data Sheets
White Papers
Brochures
Sell Sheets
Terms & Policies
Understanding Your Coverage and Purchase Terms
Access important warranty information and purchase terms for KiddeFenwal products. Our Terms & Policies section provides clear documentation of the Terms and Conditions of Sale y for Kidde Fire Systems, Kidde Fire Protection and Fenwal Controls products. Suppliers and vendors, please access our Terms of Purchase.
Distributor Resources
Partner with a Global Leader in Fire Safety
From heavy industry to emerging energy technologies, KiddeFenwal delivers integrated fire detection, suppression, and control systems that protect the world’s most critical operations.


